Our Story: Highly pleased and excited about our Addmotor Citytri E-310 eTrike! Best purchase for our 55+ resort living experience.

It has been about 25 years ago when my wife, Elaine, stopped riding a bicycle. We were riding our bikes downtown Portland, Oregon when a young family passed Elaine and cut in front of her. This caused her to fall off her bike which she never rode again. Unfortunately, the family that caused the accident kept on riding without realizing what they did. This was very unusual, for Portland is a highly friending bike community. But accidents do happen.

About a year ago, we moved to Arizona in a large 55+ adult living resort where several bikes and golf carts roam our gated community. Both of us was interested in electric bikes/trikes, so the search begins. I researched several eTrikes and ended up ordering from Addmotor. At first, I was very nervous as I was uncertain how my wife would adapt to riding again. Plus she had a serious life threatening personal medical situation that made her leery in taking risks in cycling.

So I ordered two Citytri E-310 Folding eTrikes, a Candy Red Standard to surprise my wife who is 5’1” and the Neptune Blue Plus for myself who is 5’9”. Only took 4 days (2 business days) for delivery. Since I purchased two eTrikes, Addmotor sales provided me a $300 discount on top of the already discounted bikes.

The only difference I can tell between the Standard version with the Plus are the tire sizes and the handle-bar stem which is adjustable/longer on the Plus. The Standard version has a fixed height handle-bar stem which still comfortably fit both of our body types. I could have chosen the Standard but glad I have the Plus.

Setup was straight forward. Most of the time was aligning the folding handlebars and adjusting the seat back. Now for the real test… Elaine’s test drive was awesome. I was so nervous of her getting on a bike again. I carefully explained and took it slow with her in first just peddling the bike without power assist, then added power assist, then showed her how to use the throttle. In no time, she was back on the bike and felt very secure and stable. On the first day, she rode 10 miles and at the end hit the throttle past 18 mph to my surprise. I was shocked as she loves riding her new eTrike.

You do have to take it easy on turns but did not feel at any time that we would tip over. I was slightly concerned that the trike width was about an inch narrower than some of the other trikes on the market. But glad the trike is not too wide especially taking tight turns around sidewalk barriers. Despite my concerns, the trike feels stable enough.

I’ve traveled over 23 miles with 3 bars of power left on the first charge where I mostly did not peddle. That is impressive. With a single gear, peddle assist is most effective riding under 7 mph which is nice. Going faster towards 20 mph is very smooth at the right level of power where peddling does not help and actually freewheels at that point. Did not feel out of control at all and did not mind not being able to peddle at faster speeds. If you want a peddling workout just go slower. If you need to go faster then the eTrike has plenty of power to get you there. The balance between peddling and going faster seemed just right.

We absolutely love the color choices. The Candy Red is more red-ish than what the web site shows more of an orange color. We love the glossy red color. The Neptune Blue has a matted finish which both of us love as well. The paint quality is fantastic. A minor note, that the seat posts do show a bit of wear when adjusting and generates a bit of metal dust. It would be nice if the post was of better quality with adjustment lines for height indication.

Turning on the head lights and flashing lights is not obvious but reading the manual does document the key combinations to do so. Then it becomes easier to remember. I was surprised how good the headlight is. However, the taillight could be larger with more obvious turn signals. Nevertheless, I felt safe driving at night from our resort clubhouse to our home.

The tire traction and braking is great. I’m glad that all tires have disc brakes. However, the parking brake on Elaine’s trike is a bit tight and have not been able to readjust for easier secure parking. I’ll have to play with the cable adjustments further to see if I can make it better.

Love having the rear and front baskets. Plenty large enough as we look forward when the rear storage bag becomes available. We are very curious about the upcoming Addmotor smart helmet!

During the purchasing process, I did email sales a few times in which they were excellent in answering my questions. What sold me on Addmotor, is the email response, one of the more powerful 750W electric motors, Samsung batteries, and significant PAS1 range. If an eTrike is right for you, I do not hesitate in recommending the Addmotor experience. It’s great.

Thank you Addmotor!

Picture didn't attach to review provided. Trying here.

Been looking at getting these to use for errands around the neighborhood and to take with us when RVing so we can get around. The ordering process  went smoothly but missed a couple of the freebie items once ordered but AddMotor said they would take care of that once I had things put together and I provided my review (which I'm happy to do). The shipment arrived quickly. The trikes are delivered by a large truck and the driver said he could only deliver to a place that is on cement (his moving equipment would rip up grass and gravel). Parts were packed snuggly in the boxes with lots of packing material. I watched the provided assembly videos and that made assembly pretty easy. When I ran into issues I submitted a ticket and someone got back to me with some hints and that helped. I had a hard time connecting the headlight wires and the horn wires because the connections are nearly the same size (I had to really wiggle them around while pushing them together and once they started they went right together). I also had a hard time putting the tire nut protective covers on because they were so tight so I warmed them up near a space heater and that made it a bit easier to go on. I just hope they will stay on). Worked through a few issues with customer service and they were very helpful and kind. I am just waiting for the additional freebies (rear basket liners & front cargo basket) and a warranty part then they will both be fully assembled so we can take them for a real ride. Well, we will have to wait for good weather days - more snow planned for nearly every day this week. Working on getting helmets and a means to carry these with the RV and car. Getting excited!

It is full winter here now so I had only two short rides on my new trike late last fall, but it was a very pleasant experience. Here is what I know so far. Very well built. Attractive. Lots of power. I live near the bottom of a steep hill and it was no challenge at all. I will be quite happy to show it off this spring and I know it will receive lots of attention since I live in a rural community with many senior citizens. As far as service is concerned It arrived in short order. 11days from California to my  home on Georgian Bay, Ontario. That's fast! No missing or damaged parts. Easy assembly. All in all, from initial  purchase, through delivery and into assembly it was a" piece of cake"  And happily one of the better user manuals. Addmotor has all its ducks in a row . Roger Madill, P. ENG.