What We Do

Our number one priority is to provide you with high quality hardware products, that represent best value for money, with consistently outstanding service and support.

We supply a diverse customer base, including tradespeople, retailers, commercial property managers, interior design firms and of course home DIYers, with a vast array of different types of door handles and knobs, hinges, locks, cabinetry hardware, ironmongery and more. Business customers, find out about terms, accounts and rewards here.  

Quality Assured

All our products are designed and manufactured to the highest standard, using quality materials and finishes. They are tested and pass through a rigorous QA process so you can be confident of consistently high quality.

Flexible Delivery

Orders are dispatched for next working day delivery (excludes doors and acoustic wall panels - see delivery options for detials) from our large, order fulfilment centre in the heart of Birmingham. We offer a range of delivery options for optimum convenience, including click & collect, Saturday deliveries, all tracked and app managed.

Outstanding Customer Support

For us, the customer experience doesn’t end at checkout. We offer comprehensive customer support, whether that’s general queries, expert technical advice or going the extra mile to ensure best-in-class service. We’re at the end of the phone or there for Live Chat Mon - Fri, giving you access to dedicated sales, service and support teams who are ready and waiting to help.

Excellent Reviews

With almost 40 years of trusted experience, our high-quality products and continuously outstanding service and support is proven by what our customers say about us. We’re proud to be rated ‘Excellent’ on Trustpilot with nearly 9000 reviews and counting.

Special Offers & Discounts

We like special offers and flash sales, so be sure to sign up for the Hiatt Hardware Newsletter (see below) so you never miss a deal, be the first to hear about new products, and get all the latest hardware news. And keep an eye on the Discount Code page for new offers.

Discover More

Check out our Blog for DIY how-to guides, interior design and home renovation inspiration, and home & garden interest articles. 

Start shopping now at the top of the page via the category menus and product search.