Startups
Verified Top PickNew customers that are incorporated tech startups under two years old with less than $1 million in annual recurring revenue can apply for the Plus plan free for their first six months, as stated on Help Scout's startups page on 29 October 2026.
Limited Time Offer
Annual
VerifiedHelp Scout's pricing page shows a 16% discount for paying annually instead of monthly on its paid plans, and add-on inboxes cost $10 a month paid annually against $12 monthly, as shown on 29 October 2026.
Limited Time Offer
15 Days
VerifiedThe Standard and Plus plans can be tried free for 15 days without entering a credit card, while the Pro plan is arranged through sales, as stated on the pricing page on 29 October 2026.
Limited Time Offer
5 Users
VerifiedHelp Scout's Free plan costs $0 and covers 5 users, 1 shared inbox, 1 Docs site and 100 contacts a month, with no payment method required, as listed on 29 October 2026.
Limited Time Offer
AI
VerifiedThe Envoy AI chatbot add-on comes with a 3 month free trial, then costs $0.75 per resolution billed monthly, with prepaid discounts available, as shown on the pricing page on 29 October 2026.
Limited Time Offer
Per User
VerifiedHelp Scout lists Standard at $25 per user a month, Plus at $45 and Pro at $75, with unlimited contacts on all three paid plans, as shown on its pricing page on 29 October 2026.
Limited Time Offer
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Extra codes from partner brands, refreshed alongside this store's offers.
A practical savings guide for shoppers using Help Scout US offers.
Help Scout does not publish a promo code. Its discounts are built into its plans instead. The biggest is the startup program: a new customer that is an incorporated tech startup under two years old, with less than $1 million in annual recurring revenue, can apply for the Plus plan free for its first six months. Paying annually instead of monthly takes 16% off the paid plans.
The Free plan costs $0 for up to 5 users, with 1 inbox, 1 Docs site and 100 contacts a month, and needs no payment method. Paid plans are listed at $25 per user a month for Standard, $45 for Plus and $75 for Pro, all with unlimited contacts. Standard and Plus can be tried free for 15 days without a credit card; Pro is set up after a demo with sales. Extra inboxes cost $10 a month paid annually or $12 monthly, and extra Docs sites $20 or $24.
The Envoy AI chatbot has a 3 month free trial and then costs $0.75 per resolution, with prepaid discounts. Nonprofits and B Corporations can ask about the Help Scout for Good program. Payment is by Visa, Mastercard, American Express or Discover, with wire or ACH for some annual plans.
Offers on this page were checked on the shop's own website on 29 October 2026.
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